Terms & Conditions

1. Services Description

Dyadic provides professional web design and development services, including but not limited to:

• Web Design and UI/UX Design
• Web Development and Programming
• Branding and Logo Design
• Social Media Marketing
• Landing Page Design
• Website Maintenance and Support

Services are provided on a project-by-project basis as outlined in individual project agreements.

2. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information for your project
• Respond promptly to requests for feedback and approvals
• Provide necessary content, images, and materials in a timely manner
• Ensure you have rights to use any content you provide
• Make timely payments as outlined in project agreements
• Test deliverables and provide feedback within agreed timeframes

3. Payment Terms

Payment Structure

Payment terms vary by project but typically follow one of these structures:

• Fixed Price: 50% upfront, 50% upon completion
• Milestone-based: Payments tied to project milestones
• Hourly Rate: Monthly invoicing for ongoing work
• Retainer: Monthly recurring payments for ongoing services

Late Payments

Payments are due within 30 days of invoice date. Late payments may incur:

• 1.5% monthly interest on overdue amounts
• Suspension of work until payment is received
• Additional fees for collections if necessary

4. Project Timeline and Delivery

Timeline Estimates

Project timelines are estimates based on information provided at project start. Factors that may affect timeline include:

• Client response time for feedback and approvals
• Complexity of requested changes
• Availability of required content or materials
• Technical challenges or third-party dependencies

Delivery and Acceptance

Projects are considered complete when:

• All deliverables outlined in the project agreement are provided
• Client provides written acceptance of final deliverables
• Final payment has been received

5. Intellectual Property Rights

Dyadic Materials

Dyadic retains ownership of:

• Pre-existing intellectual property
• Tools, processes, and methodologies
• Reusable code and design elements
• Portfolio rights to showcase completed work

Client Materials

Upon full payment, clients receive:

• Ownership of custom-designed website and code
• License to use delivered materials
• Source files and documentation as specified in project agreement

Third-Party Materials

Clients are responsible for:

• Licensing fees for third-party plugins, themes, or assets
• Compliance with third-party license terms
• Content rights and permissions

6. Confidentiality

Both parties agree to maintain confidentiality of:

• Business information and strategies
• Technical specifications and source code
• Customer lists and proprietary information
• Project details not publicly disclosed

This confidentiality obligation survives the termination of any project agreement.

7. Warranty and Support

Warranty

Dyadic warrants that:

• Deliverables will conform to specifications in project agreement
• Code will be free from material defects
• Services will be performed professionally and competently

This warranty does not cover issues caused by:

• Client modifications to delivered code
• Third-party services or plugins
• Normal wear and tear or obsolescence

Support Services

Support options include:

• 30-day bug fix warranty for completed projects
• Optional maintenance and support packages
• Emergency support for critical issues

8. Termination

Termination by Client

Clients may terminate projects with:

• 30 days written notice
• Payment for all work completed to date
• Payment for any non-refundable expenses incurred

Termination by Dyadic

Dyadic may terminate projects for:

• Non-payment or breach of terms
• Client failure to provide necessary materials
• Unreasonable delays or scope changes

9. Limitation of Liability

Dyadic's liability is limited to:

• The amount paid for the specific service in question
• Direct damages only (no consequential or punitive damages)
• Issues arising from our gross negligence or willful misconduct

In no event shall our total liability exceed the total amount paid by the client for the relevant project.

10. Dispute Resolution

Any disputes arising from these Terms shall be resolved as follows:

• First, through good faith negotiation between parties
• If unresolved, through mediation in San Francisco, CA
• Finally, through binding arbitration under California law

11. General Provisions

Entire Agreement

These Terms, along with any project agreements, constitute the entire agreement between parties.

Governing Law

These Terms are governed by and construed in accordance with California law.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force.

Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of that provision.

12. Contact Information

For questions about these Terms of Service, please contact us: